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Blank Uconnect 6.5 screen

Discussion in 'Renegade' started by ownteeth, Dec 24, 2018.

  1. Dec 24, 2018 at 7:33 PM
    #1
    ownteeth

    ownteeth [OP] New Member

    Joined:
    Dec 24, 2018
    Member:
    #2794
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    Male
    have a blank uconnect 6.5 screen 99% of the time. can't use radio nav phone etc
    fires up sometimes from start until switch off and then won't run for days. I had it at the dealers
    but they found no fault as it was working on the day . any ideas please
     
  2. Dec 24, 2018 at 8:11 PM
    #2
    aggrex

    aggrex Well-Known Member

    Joined:
    Sep 12, 2016
    Member:
    #203
    Messages:
    4,840
    DE
    Vehicle:
    Backcountry '16
    Tuffy>AEV>TTO>JW>STech>EVOcage>MagnaFlow>SpiderTrax>RockHard>TF>SpringTail>67design>Bolt>GPCA>Curt>
    Welcome! If the Jeep is still under warranty that blank u-connect screen is best handled by FCA. Take a video of your extended (99%) blank screen for them. That's unacceptable service.
     
  3. Dec 24, 2018 at 8:25 PM
    #3
    ownteeth

    ownteeth [OP] New Member

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    yep fully agree with you there vehicle has 3 years free servicing and is still well under warranty-
    second service pushed out another 5000 after last entry to workshop Iam really disappointed with the whole affair
    dealer does not want to know about this vehicle. I am in Australia but
     
  4. Dec 25, 2018 at 6:01 AM
    #4
    Awrench

    Awrench Well-Known Member

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    May 12, 2018
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    3 jeeps
    details
    Model year?
    Original or added 'radio' ?

    Australia - 'Service pushed out' explain?

    Drop off jeep pick up loaner, return soon after receiving call its repaired...

    Google 'jeep cares' I can NOT get info as you are down under - they are jeeps social media customer assistance.

    Merry Christmas.
     
    aggrex and TJ_abuser like this.
  5. Dec 25, 2018 at 6:28 AM
    #5
    TJ_abuser

    TJ_abuser Well-Known Member

    Joined:
    Sep 18, 2018
    Member:
    #2590
    Messages:
    1,013
    First Name:
    Todd
    Vehicle:
    2005 jeep unlimited
    2 inch lift, bumper and winch 33" mud claw
    What would this forum do without Awrench and aggrex you guys jump in on every problem. You guys are great thanks and Merry Christmas
     
  6. Aug 11, 2020 at 5:02 AM
    #6
    Saii

    Saii Member

    Joined:
    Aug 11, 2020
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    #4951
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    Male
    First Name:
    Dwayne
    Vehicle:
    Black renagade latitude
    Oem
    I have a similar issue on my 2020 mine only happens when I use my GPS and get a call and when I force the reboot everything on the dash changes to kilometers
     
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