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uConnect Apps Grayed Out

Discussion in 'Wrangler JL (2018+)' started by Xyskii, Nov 16, 2019.

  1. Nov 16, 2019 at 11:09 AM
    #1
    Xyskii

    Xyskii [OP] New Member

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    image.jpg A notification popped up that said some apps are unavailable, and all apps from Assist to App Manager are grayed out and won’t open. We just got the Jeep last Saturday so everything is set to default.
     
  2. Nov 16, 2019 at 11:43 AM
    #2
    aggrex

    aggrex Well-Known Member

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    Welcome @Xyskii ....local dealer is your best bet to resolve any uConnect issues. They have the means to download/upload/reload the software unless its hardware related
     
    JKBob 25 likes this.
  3. Nov 24, 2019 at 3:01 PM
    #3
    ChimpanZed

    ChimpanZed New Member

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    I have the exact same issue with my 2020 with the 8.4" Uconnect. It's harder to tell in my picture, but the same apps are grayed out.

    IMG_0883.jpg

    Your post is the only one I could find on the whole internet with the same issue. Any chance it's been resolved? I've tried a setting reset to no avail. I've tried to do a full factory reset but the various YouTube tutorials (press upper right corner of screen, hold up and down temp buttons at the same time, etc.) haven't worked.
     
  4. Nov 24, 2019 at 6:35 PM
    #4
    JKBob 25

    JKBob 25 Well-Known Member

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    Welcome @Xyskii And @ChimpanZed . You guys both have the same issue, and newer Jeeps. As suggested above. Dealership is your best bet to resolve these issues. Most likely, my guess. The apps not available. You have to download and or buy for them to function. Again. Check with Dealership and post up here your fixes. Could help others in the future. :jeepwave:
     
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  5. Nov 25, 2019 at 8:14 AM
    #5
    ChimpanZed

    ChimpanZed New Member

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    Thanks, JKBob. The challenge is that the App Manager (I think that’s what it’s called) and the Marketplace icons are also grayed out
     
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  6. Nov 25, 2019 at 11:45 AM
    #6
    aggrex

    aggrex Well-Known Member

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    As mentioned the dealer has the software to load/reload/update your display issues plus your new JL has the FCA warranty. Going anywhere else could be asking for trouble.

    p.s.: read if you miss too many jeep payments they tend to grey out the apps making you come in for service to confiscate the Jeep :evil:
     
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  7. Nov 25, 2019 at 3:50 PM
    #7
    boondoc89

    boondoc89 Well-Known Member

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    Is that why my rig has been acting up lately??
     
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  8. Nov 25, 2019 at 6:30 PM
    #8
    aggrex

    aggrex Well-Known Member

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    Don't fall for that old trick and ignore the free wax + rub down offers too:thumbsup:
     
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  9. Nov 26, 2019 at 7:49 PM
    #9
    JKBob 25

    JKBob 25 Well-Known Member

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    True dat. Especially if it includes a free tire shine. Dead give away it's a trick. @boondoc89 ...... your tires have been looking kinda shiney lately..Hummm :facepalm:
     
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  10. Nov 26, 2019 at 7:56 PM
    #10
    JKBob 25

    JKBob 25 Well-Known Member

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    Most likey. What is active. Is part of the free version of your Jeep. Hence why apps are grayed out. I would definitely check out what the dealership has to say. ALSO....Check out your manual. There may be a site you can check out and get your shit you want.
    When i bought my 16 JK. It came with Sirus XM free for 6 months. But in the manual. There was a site that I could check out, and get it.....with a subscription of coarse.
     
  11. Nov 26, 2019 at 8:15 PM
    #11
    ChimpanZed

    ChimpanZed New Member

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    This is a software problem. Manual doesn't help. Others have brought their Jeeps to dealers for this issue and have not had it resolved. Grayed-out apps do not correlate to any subscribed-to or subscribable services.

    2020 owners across the FCA family are now reporting this issue in droves. This is an FCA screw-up on their newest models.
     
    Last edited: Nov 26, 2019
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  12. Nov 26, 2019 at 9:11 PM
    #12
    aggrex

    aggrex Well-Known Member

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    That's good to know about the JLs ....2018 frame welds , 2019 DW+new steering damper, 2020 software, maybe I'll sit on the sidelines a bit longer for the JLs to work out the kinks
     
  13. Nov 27, 2019 at 4:04 AM
    #13
    boondoc89

    boondoc89 Well-Known Member

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    They been very shiny. Jeep has been parked for about a week now. Waiting on new wheel speed sensors and a new front passenger wheel hub. I'm pretty sure that's why my dash looks like a xmas tree lol. Hopefully I'll get it back to being road worthy by the weekend.
     
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  14. Nov 27, 2019 at 2:10 PM
    #14
    boondoc89

    boondoc89 Well-Known Member

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    Which reminds me @JKBob 25 ... is your xmas tree up yet?? Mine is... I'm not happy about it... :angrygirl::annoyed::spending::ballchain::bananadead::crapstorm::drunk::facepalm::help::help::help::help::help::help::help::help:






    :notsure:

    Drunken words are sober thoughts right???:rofl:
     
  15. Nov 28, 2019 at 6:57 AM
    #15
    JKBob 25

    JKBob 25 Well-Known Member

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    That's just lame @boondoc89 . Before Thanksgiving is sacrilege. What...we're you drunk at the time your Wife convinced you to put it up? :drunk:
     
  16. Nov 28, 2019 at 7:25 AM
    #16
    boondoc89

    boondoc89 Well-Known Member

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    Funny story... she put it up while I was at work yesterday lol. I didnt have a say whether it was goin up or not hahaha but I got a good buzz and it was all ok after that.
     
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  17. Nov 28, 2019 at 8:16 AM
    #17
    aggrex

    aggrex Well-Known Member

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    Better than getting it up alone...glad that all worked out. She's a keeper:popcorn:
     
    Last edited: Nov 28, 2019
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  18. Nov 28, 2019 at 1:00 PM
    #18
    boondoc89

    boondoc89 Well-Known Member

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    Yea she loves me for some reason hahaha I gotta make sure I do my part to keep her around.
     
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